Business
Partnerships

A medical professional meets with a client in an office

Your Trusted Partner in Home Care

When you make a referral, we understand that you are relying on us to extend your values. This is a relationship we don’t take lightly. We’re committed to providing the same level of service, quality of care and expertise as you do.

At FirstLight, we do more. Our extraordinary care professionals deliver personalized home care in any setting, and our collaborative services are tailored to an individual’s needs. When you choose us, you get more than a trusted partner to enhance the quality of someone’s life.

You also get the benefits of our:

Personalized account management which includes a dedicated team that will work with you to ensure exceptional communication throughout the client journey
Ability to proactively monitor care and track changes in condition with the goal of reducing hospital readmissions
Highly experienced and trained caregiving staff to ensure your clients’ complex needs are met
Third-party payor expertise including Medicaid and Veterans Care Services
Proven collaboration with partnerships such as Medicare Advantage, workers’ comp, long-term care insurance, national home health and hospice, employee assistance programs, care coordination solutions and more

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What Our Partners Say About Working With Us

DispatchHealth

With over two decades as an emergency room physician, I’ve witnessed the potential of delivering effective care right in the patient’s home. Leveraging technology, we can now offer high-acuity care at home, not only reducing costs but also enhancing the overall patient experience. By integrating our in-home care expertise with FirstLight’s renowned ‘Culture of Care,’ we aim to provide top-notch services, ensuring clients continue to live joyfully in their own homes.

– Dr. Mark Prather, CEO and Co-founder

Paradigm Senior Services

Paradigm’s experience with FirstLight Home Care can be summed up in two words: “Dedicated” and “Vision”.

The entire FirstLight support team is truly dedicated to their franchisees. In Paradigm’s interaction with the team, we clearly see how dedicated they are to the growth of every franchise owner.

Vision: this is something FirstLight has in excess. The support team has a deep understanding of the third-party payor landscape and is constantly looking for ways to help their franchisees take care of the opportunities these payors afford. Additionally, FirstLight and Paradigm are continually brainstorming how to not only grow the business of each franchisee but also how to make the process for both the franchisees and their clients as easy as possible!

We are looking forward to continued growth and success together with FirstLight Home Care and all the FirstLight franchise owners we partner with!

– Matt Hecht

healthAlign

FirstLight Home Care has been a dedicated credentialed provider for healthAlign. The cornerstone of our business is curating a network of quality in-home care and support service providers so that we can offer our members a comprehensive range of services that meet all of their aging-in-place needs. FirstLight is innovative, efficient and, just like us, focused on improving the aging experience by helping older adults remain independent in the place they call home. We are thankful to have a provider that is so committed to delivering the exceptional care and support our members need.

– Daniel Murphy

Enhabit Home Health & Hospice

With value-based care being more important than ever, we recognize that home health and hospice providers can’t do it all. Joining forces with FirstLight Home Care has enabled us to identify gaps in care and ensure patients have an ecosystem of resources available so they can reach their health care goals. When we utilize our collaborative relationships to provide the right care at the right time, patients can continue receiving high-quality care and support from where they prefer – the comfort of their homes.

– Kasi Hedt

Our National Network