FirstLight Home Care Among Most-Awarded Providers in 2017 Best of Home Care® Awards

Award program helps consumers evaluate home care providers based on satisfaction ratings

CINCINNATI, Ohio (February 7, 2017) – FirstLight Home Care, a leader in non-medical home care services, has been recognized as one of the top providers in the industry by the 2017 Best of Home Care^® Awards.

The awards are presented annually by Home Care Pulse, the premier third-party research and quality assurance home care management firm. Based solely on feedback from clients and employees, the Best in Home Care Awards recognize home care providers that offer excellent in-home care. More than one-third of FirstLight’s locations across the United States were recognized with a Best of Home Care Award.

Non-medical home care is the fastest-growing healthcare segment, with 40 percent growth expected between now and 2020. The growth of the segment is being driven by the explosion of the population aged 65 or older. According to a study by the AARP Public Policy Institute, 87 percent of adults in this age bracket want to stay in their current homes and communities as they age. Home care can help them do just that.

“These awards are incredibly meaningful because they’re based on feedback from our clients and caregivers,” said Jeff Bevis, president and chief executive officer of FirstLight Home Care. “Knowing they continue to rate us among the best only strengthens our commitment to our Culture of Care, which centers around providing the highest-quality, most compassionate care, delivered by the industry’s best caregivers. In a segment that’s experiencing significant growth, it’s important to have recognition like the Best of Home Care Awards to help consumers make the most informed decisions about home care services.”

Non-medical home care provides the assistance and support people may need to live independently in their homes. Traditionally, home care providers focus services exclusively on older adults who are aging in place. But FirstLight also delivers services to adults with disabilities; those recovering from illness, injury or surgery; new mothers; and anyone aged 18 or older who may need assistance managing activities where they live.

Best of Home Care Awards are presented to companies that believe strongly in providing the best home care services and have contracted with Home Care Pulse to effectively measure the quality of care they provide.

Among FirstLight’s honors are:

• Leader In Excellence^® Award: FirstLight Home Care of Westchester, New York
  The highest honor in the Best of Home Care Awards, presented to home care providers that achieve Best of Home Care ratings in at least 15 of 20 combined client and caregiver satisfaction categories during the previous 12 consecutive months
• Provider of Choice: 54 FirstLight locations; see list below
  Presented to home care providers that have been a Home Care Pulse Certified – Trusted Provider for at least six consecutive months and have achieved the top 50^th percentile in two or more client satisfaction categories for their respective regions
  State / FirstLight Home Care of
  • Alabama / Daphne, Huntsville
  • Arizona / Scottsdale
  • Arkansas / Little Rock
  • California / Orange County, San Rafael
  • Colorado / Boulder, Pueblo
  • Connecticut / Western Connecticut
  • Florida / Brevard County, Clearwater, Delray Beach, Fort Myers, Orlando, Riverview
  • Georgia / Roswell, Southeast Georgia
  • Illinois / Libertyville McHenry, Plainfield, Schaumburg
  • Indiana / Columbus, Plainfield, Valparaiso
  • Kentucky / Louisville, Northern Kentucky
  • Maine / Southern Maine
  • Maryland / Gaithersburg
  • Massachusetts / Salem, West Suburban Boston
  • Michigan / Troy, Macomb/Grosse Pointe
  • Mississippi / The Pine Belt
  • Missouri / Arnold, Hazelwood
  • Nebraska / Omaha
  • New Jersey / Glen Rock
  • New York / New York, Westchester
  • Ohio / Akron, Chardon, Clayton, Columbus, Dublin, Westlake
  • Pennsylvania / York
  • South Carolina / Lexington
  • Tennessee / Franklin
  • Texas / The Woodlands, North Dallas
  • Virginia / Lorton, Woodbridge
  • Washington / South Sound
  • Wisconsin / Elmbrook – Lake Country
•  Employer of Choice: 10 FirstLight locations; see list below
  Presented to home care providers that have been a Home Care Pulse Certified – Trusted Provider for at least six consecutive months and have achieved the top 50^th percentile in two or more caregiver satisfaction categories for their respective regions
  • FirstLight Home Care of Charlotte, North Carolina
  • FirstLight Home Care of Delray Beach, Florida
  • FirstLight Home Care of Elmbrook – Lake Country, Wisconsin
  • FirstLight Home Care of Plainfield, Illinois
  • FirstLight Home Care of Salem, Massachusetts
  • FirstLight Home Care of Schaumburg, Illinois
  • FirstLight Home Care of South Sound, Washington
  • FirstLight Home Care of Westchester, New York
  • FirstLight Home Care of Woodbridge, Virginia
  • FirstLight Home Care of York, Pennsylvania

Since opening its first location in 2010, FirstLight Home Care has experienced steady growth and is now operating in nearly 150 markets in more than 30 states. For more information, visit www.firstlighthomecare.com. For more information about the Home Care Pulse Best in Home Care Awards, visit http://www.homecarepulse.com/awards/2017-winners/.

About FirstLight Home Care
FirstLight Home Care is a leading provider of non-medical home care, helping individuals in more than 30 states maintain their independence and enhance their quality of life. By setting the highest standards and combining innovation with best practices, the company has created an unmatched Culture of Care that drives industry-leading client and employee satisfaction. Since opening its first location in 2010, FirstLight has been repeatedly honored by the industry’s Home Care Pulse Best of Home Care^® Awards, and has been recognized as one of the fastest-growing privately held companies by Entrepreneur Magazine and Inc. Magazine’s Inc. 5000.

The FirstLight network collectively provides more than 80,000 hours of service each week, caring for clients right where they live. FirstLight is a lifeline not only for older adults, but also for people recovering from illness, injury or surgery; adults with disabilities; busy mothers; and anyone over the age of 18 who might need extra care or assistance – as well as the family caregivers who would otherwise be their only source of support. Visit www.FirstLightHomeCare.com for information about our Personal Care, Companion Care, Respite Care, Travel Companion and Readmission Rescue services, and to learn why FirstLight professionals are caregivers – and so much more.

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