Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care
3260 Hayden Road #210, Scottsdale
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I would like to take this opportunity to leave a review for FirstLight HomeCare of Scottsdale.
I have a very dear friend who used FirstLight for her husband up until the day he passed. The care that he received was TOP notch, but what … More stood out the most in all that I witnessed was the professionalism and compassion that each caregiver brought, every time they came through the door. This took an enormous amount of pressure off during one of the hardest times of my friend’s life and helped lighten her load.
The entire staff, caregivers and office, were able to take some of the burden away which enabled her to just love her husband.
I will always recommend FirstLight to anyone who is in need of care, whether it be help with housework or shopping, errands or complete care for a loved one.
FirstLight is THE elite, of the elite. -
I have had several different companies over the years, but truly Firstlight caregivers are above the rest, the experience and reliability. You can tell they genuinely enjoy helping those in need. -
FirstLight has been a wonderful company to work with. Jim, Dawn and the others who have worked there have stepped up when our needs for our mom were necessary and stayed in touch with us when she was doing better, until we needed their … More services again. The caregivers varied as you can expect with any service company but theirs were always genuinely concerned with our moms well being throughout our two years we worked together. We appreciated all their help and concern. Thank you to all!
Ginny Sharpe and Family -
This company was wonderful to work with! I was having trouble finding a company that would provide four hour care to and from a procedure. I spoke with Sam and he assured me that FirstLight would be able to assist. Sam contacted his … More billing department to see the most effective way to bill me. I appreciated the time and care that he gave me. I was assigned to Marisha that showed up on time and was a delight. My procedure took longer than I had anticipated and Marisha was flexible and waiting patiently to drive me home. I will definitely use FirstLight in the future and strongly recommend them! -
This is my first experience with home care and First Light has been there for me. I have asked many questions of which they have worked with me on to make the best decisions. I recommend them and they are not hard to work with.
The owners … More and staff are terrific. -
First Light Home Care is first rate! They recently helped our family as my 85 year old mother went from relatively vibrant to passing after a 12 year battle with cancer. They were compassionate, respectful, empathetic and extremely professional. … More They are a great partner and comfort in difficult times. I would urge anyone in need to utilize their services.
Loren Molever -
Jim and his staff of professionals were very compassionate and helpful during my sister's final illness. As her medical needs increased Jim was very accommodating and supplied her with professional caregivers to provide the perfect … More care. The caregivers were personable and capable and assisted my wife & me in caring for my sister in her Phoenix home until her final days. We can't say enough positive things about Jim and First Light HomeCare.
Thank you Jim. You were a Godsend to us.
Mike & Susan Pomeroy
Oro Valley Arizona -
Angels walk among us. Even as I write this review, I have tears of gratitude in my eyes. I honestly don't know what I would have done, nor what condition my mother would be in, had I not found Dawn and First Light Home Care. Caring … More for a loved one with Dementia is heart wrenching, stressful, exhausting, confusing, crazy-making, upsetting…… you feel lost in a sea of information, or lack of information and you try desperately to make good choices, but not all those choices around care facilities in particular manifest the way you had hoped. The facility that I selected did not turn out to be able to provide the care my mother needed. I was frantic trying to keep her safe, properly fed, calm and so importantly, provided with her medications at the right time – and then I found First Light. Honestly, I call them my angels – the care, compassion and communication is beyond anything I have found and I have had to work with private care providers over the years in different setting and states (including California). The care we were provided by First Light was life changing for both my mother and me. They helped me keep my mother safe and properly cared for while I took the time to find the right facility for her. Thank you First Light – you are my angels.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Scottsdale, AZ Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care
3260 Hayden Road #210, Scottsdale
-
I would like to take this opportunity to leave a review for FirstLight HomeCare of Scottsdale.
I have a very dear friend who used FirstLight for her husband up until the day he passed. The care that he received was TOP notch, but what … More stood out the most in all that I witnessed was the professionalism and compassion that each caregiver brought, every time they came through the door. This took an enormous amount of pressure off during one of the hardest times of my friend’s life and helped lighten her load.
The entire staff, caregivers and office, were able to take some of the burden away which enabled her to just love her husband.
I will always recommend FirstLight to anyone who is in need of care, whether it be help with housework or shopping, errands or complete care for a loved one.
FirstLight is THE elite, of the elite. -
I have had several different companies over the years, but truly Firstlight caregivers are above the rest, the experience and reliability. You can tell they genuinely enjoy helping those in need. -
FirstLight has been a wonderful company to work with. Jim, Dawn and the others who have worked there have stepped up when our needs for our mom were necessary and stayed in touch with us when she was doing better, until we needed their … More services again. The caregivers varied as you can expect with any service company but theirs were always genuinely concerned with our moms well being throughout our two years we worked together. We appreciated all their help and concern. Thank you to all!
Ginny Sharpe and Family -
This company was wonderful to work with! I was having trouble finding a company that would provide four hour care to and from a procedure. I spoke with Sam and he assured me that FirstLight would be able to assist. Sam contacted his … More billing department to see the most effective way to bill me. I appreciated the time and care that he gave me. I was assigned to Marisha that showed up on time and was a delight. My procedure took longer than I had anticipated and Marisha was flexible and waiting patiently to drive me home. I will definitely use FirstLight in the future and strongly recommend them! -
This is my first experience with home care and First Light has been there for me. I have asked many questions of which they have worked with me on to make the best decisions. I recommend them and they are not hard to work with.
The owners … More and staff are terrific. -
First Light Home Care is first rate! They recently helped our family as my 85 year old mother went from relatively vibrant to passing after a 12 year battle with cancer. They were compassionate, respectful, empathetic and extremely professional. … More They are a great partner and comfort in difficult times. I would urge anyone in need to utilize their services.
Loren Molever -
Jim and his staff of professionals were very compassionate and helpful during my sister's final illness. As her medical needs increased Jim was very accommodating and supplied her with professional caregivers to provide the perfect … More care. The caregivers were personable and capable and assisted my wife & me in caring for my sister in her Phoenix home until her final days. We can't say enough positive things about Jim and First Light HomeCare.
Thank you Jim. You were a Godsend to us.
Mike & Susan Pomeroy
Oro Valley Arizona -
Angels walk among us. Even as I write this review, I have tears of gratitude in my eyes. I honestly don't know what I would have done, nor what condition my mother would be in, had I not found Dawn and First Light Home Care. Caring … More for a loved one with Dementia is heart wrenching, stressful, exhausting, confusing, crazy-making, upsetting…… you feel lost in a sea of information, or lack of information and you try desperately to make good choices, but not all those choices around care facilities in particular manifest the way you had hoped. The facility that I selected did not turn out to be able to provide the care my mother needed. I was frantic trying to keep her safe, properly fed, calm and so importantly, provided with her medications at the right time – and then I found First Light. Honestly, I call them my angels – the care, compassion and communication is beyond anything I have found and I have had to work with private care providers over the years in different setting and states (including California). The care we were provided by First Light was life changing for both my mother and me. They helped me keep my mother safe and properly cared for while I took the time to find the right facility for her. Thank you First Light – you are my angels.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Scottsdale, AZ is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
