Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Swampscott and Marblehead
168 Humphrey Street STE C, Swampscott
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Beth, Molly, and the entire team at FirstLight are wonderful caregivers who treated my Mom as family for more than four years. They were dependable, reasonable, thoughtful, and compassionate in helping my family care for our mother when … More she was no longer able to fully care for herself. I always trusted that my Mom was safe and well cared for every day that FirstLight was with her. I highly recommend these wonderful caregivers. -
We started working with First Light when my parents were in their Swampscott home. Molly and her team are tremendous. They are very caring and reliable. Staff were punctual and professional as they came to help around the house and take … More my folks on errands. As care needs increased, Molly worked with us and the staff to ensure that their needs were met. Thanks for all the attention and care!!! -
The FirstLight Home Care has been amazing, in helping care for my dad. Molly has been amazing, and the caregivers are caring, compassionate, and amazing. Great communication and extremely well organized and great to work with. The entire … More team was very flexible in helping adapt to our varying levels of care need. They were highly recommended by a close friend, and have exceeded our expectations. The care takers have been amazing with my dad and the First Light team helped us navigate a really difficult situation. Having people who care and that you can trust is so comforting when providing care for a loved one. I would highly recommend First Light to anyone that needs home care.
Tyler Green -
The support that First Light Home Care has provided for my sister has been incredible. Her companion treated my sister with kindness, dignity, and consistency. She was creative in finding fun things to do, and could anticipate my sister's … More needs. Alzheimer's Disease is so difficult for the individual and family. We couldn't have kept my sister at home as long as we did without this reliable agency. Each member of this team was a pleasure to deal with. Thank you Andrea and Gina! -
I had the pleasure of experiencing the services provided by First Light Home Care Services for my mother during her final years. Each of her caregivers showed dedication and thoughtfulness, ensuring that Mom was able to remain safely and … More comfortably in her own home, surrounded by love and care.
The quality of care and attention to detail exhibited by their team was exceptional. Each interaction was marked by professionalism, compassion, and a genuine commitment to my mother’s well-being. The services rendered were not only reliable and efficient but also personalized to meet our specific needs. The loving attention the staff showed my mother was truly beyond our family’s expectations, and it was evident that she cherished every moment with each of her caregivers.
In conclusion, First Light Home Care Services has earned our highest recommendation for anyone in need of top-notch home care services. Their dedication to excellence has made a significant positive impact, and we are truly grateful for their support. We are forever grateful for this invaluable service and the peace of mind First Light gave us during a very challenging time. -
I wanted to extend my great appreciation for Gina, Remy and the entire FirstLight home care team for the caring and professional service they extended to my mother. My brothers and I reached out to Gina and from the first visit to my mother’s … More home took a huge burden off my shoulders. Gina quickly moved into action scheduling Remy to visit my mother and soon become friends. There was nothing I couldn’t ask and never once did Gina not respond. My mother is now in an assisted living facility and adjusting very well with the help of the FirstLight team. -
Thank you to Molly and her team of caregivers for providing exceptional care to my grandmother Elsie in her last month. Knowing they were all there taking the best care possible of someone we loved very much was such a peace of mind. Molly … More was an excellent resource for when things got hard, helping us to navigate through these tough times. Thanks to First Light, my grandmother was able to pass peacefully at home with those that love her. We will forever be thankful for all their care and support during a difficult time. -
First Light Home Care came in to our lives during a medical emergency with my dad. Within a very short period of time, leaving us with little time to plan he needed all kinds of help. First light came right away and was in place in about … More a week. The caregiver was great with my dad, they had a good working relationship. Gina, who did all the coordination couldn't have been any more responsive, compassionate and understanding. A fantastic team!
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Swampscott and Marblehead Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Swampscott and Marblehead
168 Humphrey Street STE C, Swampscott
-
Beth, Molly, and the entire team at FirstLight are wonderful caregivers who treated my Mom as family for more than four years. They were dependable, reasonable, thoughtful, and compassionate in helping my family care for our mother when … More she was no longer able to fully care for herself. I always trusted that my Mom was safe and well cared for every day that FirstLight was with her. I highly recommend these wonderful caregivers. -
We started working with First Light when my parents were in their Swampscott home. Molly and her team are tremendous. They are very caring and reliable. Staff were punctual and professional as they came to help around the house and take … More my folks on errands. As care needs increased, Molly worked with us and the staff to ensure that their needs were met. Thanks for all the attention and care!!! -
The FirstLight Home Care has been amazing, in helping care for my dad. Molly has been amazing, and the caregivers are caring, compassionate, and amazing. Great communication and extremely well organized and great to work with. The entire … More team was very flexible in helping adapt to our varying levels of care need. They were highly recommended by a close friend, and have exceeded our expectations. The care takers have been amazing with my dad and the First Light team helped us navigate a really difficult situation. Having people who care and that you can trust is so comforting when providing care for a loved one. I would highly recommend First Light to anyone that needs home care.
Tyler Green -
The support that First Light Home Care has provided for my sister has been incredible. Her companion treated my sister with kindness, dignity, and consistency. She was creative in finding fun things to do, and could anticipate my sister's … More needs. Alzheimer's Disease is so difficult for the individual and family. We couldn't have kept my sister at home as long as we did without this reliable agency. Each member of this team was a pleasure to deal with. Thank you Andrea and Gina! -
I had the pleasure of experiencing the services provided by First Light Home Care Services for my mother during her final years. Each of her caregivers showed dedication and thoughtfulness, ensuring that Mom was able to remain safely and … More comfortably in her own home, surrounded by love and care.
The quality of care and attention to detail exhibited by their team was exceptional. Each interaction was marked by professionalism, compassion, and a genuine commitment to my mother’s well-being. The services rendered were not only reliable and efficient but also personalized to meet our specific needs. The loving attention the staff showed my mother was truly beyond our family’s expectations, and it was evident that she cherished every moment with each of her caregivers.
In conclusion, First Light Home Care Services has earned our highest recommendation for anyone in need of top-notch home care services. Their dedication to excellence has made a significant positive impact, and we are truly grateful for their support. We are forever grateful for this invaluable service and the peace of mind First Light gave us during a very challenging time. -
I wanted to extend my great appreciation for Gina, Remy and the entire FirstLight home care team for the caring and professional service they extended to my mother. My brothers and I reached out to Gina and from the first visit to my mother’s … More home took a huge burden off my shoulders. Gina quickly moved into action scheduling Remy to visit my mother and soon become friends. There was nothing I couldn’t ask and never once did Gina not respond. My mother is now in an assisted living facility and adjusting very well with the help of the FirstLight team. -
Thank you to Molly and her team of caregivers for providing exceptional care to my grandmother Elsie in her last month. Knowing they were all there taking the best care possible of someone we loved very much was such a peace of mind. Molly … More was an excellent resource for when things got hard, helping us to navigate through these tough times. Thanks to First Light, my grandmother was able to pass peacefully at home with those that love her. We will forever be thankful for all their care and support during a difficult time. -
First Light Home Care came in to our lives during a medical emergency with my dad. Within a very short period of time, leaving us with little time to plan he needed all kinds of help. First light came right away and was in place in about … More a week. The caregiver was great with my dad, they had a good working relationship. Gina, who did all the coordination couldn't have been any more responsive, compassionate and understanding. A fantastic team!
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Swampscott and Marblehead is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
