Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Richmond
10431 Patterson Avenue Suite C26, Henrico
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I had an amazing experience with First Flight Home Care of Richmond. I was a little concerned at first because it was a new company, but David the CoOwner assured me that he and his staff would meet all my expectations. He definitely is … More a man of his word. The care I received was exceptional.
Tiffany who was my nurse during my recovery period was extremely professional, knowledgeable and kind. She even had a great sense of humor. All her hard work and encouraging words kept me going through these challenging times. She was an absolute joy to work with.
I loved the fact that the nurse and CoOwner would call off hours to see how I was doing or if I needed anything. It made me feel special and realize they care about their patients.
I would definitely recommend First Flight Home Care of Richmond for all your health care needs. Their heart is in the right place.
J.P.
Client Reviews
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FirstLight Home Care of Richmond Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Richmond
10431 Patterson Avenue Suite C26, Henrico
-
I had an amazing experience with First Flight Home Care of Richmond. I was a little concerned at first because it was a new company, but David the CoOwner assured me that he and his staff would meet all my expectations. He definitely is … More a man of his word. The care I received was exceptional.
Tiffany who was my nurse during my recovery period was extremely professional, knowledgeable and kind. She even had a great sense of humor. All her hard work and encouraging words kept me going through these challenging times. She was an absolute joy to work with.
I loved the fact that the nurse and CoOwner would call off hours to see how I was doing or if I needed anything. It made me feel special and realize they care about their patients.
I would definitely recommend First Flight Home Care of Richmond for all your health care needs. Their heart is in the right place.
J.P.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Richmond is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
