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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Pensacola IconFirstLight Home Care of Pensacola

1720 West Fairfield Drive Room #105, Pensacola

3.8 11 reviews

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    Eliza Miller
    ★★★★
    6 years ago

    I am a retired RN and have been very impressed with the care provided to an elderly couple that I work with. Latrisha, and Patty are always on time, are knowledgeable of care, and always ready to help. They also give great reports after … More shift and chart well. Kudos to the team!
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    Barbara Williams
    ★★★★★
    5 years ago

    FirstLight Home Care Emerald Coast is one of the highest standards of home care that is available. Having a family member with dementia I researched the market. There is not one out there that has higher standards for in home care. This … More time in a persons life that has the difficult task of dealing with someone you love, is lifted by these wonderful people. They have been a blessing to me and my family. Thank you FirstLight!!!
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    Lorri Lee
    ★★★★★
    5 years ago

    They showed love and patience dealing with my mother. So glad they was here. Keep up the good work.

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Pensacola, FL Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Pensacola, FL is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.