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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of North Palm Beach IconFirstLight Home Care of North Palm Beach

11420 U.S. 1 Suite 153, North Palm Beach

3.3 7 reviews

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    Jon Staff
    ★★★★★
    9 years ago

    My brother’s and I had to make a tough decision for our Dad as his Alzheimer's and dementia is getting worse. He needed private care to stay in his own place for the time being (which we agreed to because he is happiest there). The … More search process wasn’t going well but after we had such a good visit with the staff from FirstLight in Palm Beach, we decided there was no one else to look into. They were all friendly and knowledgeable about my father’s condition. While he needed some encouragement in the early days, now he really enjoys the setup and is doing well at his own place.
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    Meredith
    ★★★★★
    6 years ago

    THE most caring, patient, knowledgeable and honest people you will find in the home health care industry!! The agency is owned by Chris and Lisa Ruth. It was purely coincidental that I found FirstLight Home Care. I could not be more grateful!! … More
    A brief synopsis…
    My siblings and I needed immediate assistance for my 86 year old Dad (still living in the family home). As I stated above, it was a pure coincidence that I found FirstLight. Their name appeared on a website of home health care agencies provided by my employer. I simply picked them off the site. What good fortune!!
    When I began speaking with Chris Ruth, he inquired if my Dad was a veteran. I said, "Yes, a Korean War vet." Chris replied that there were certain veteran benefits he and his agency could assist us in applying for. Wow!! What valuable information. My family had no idea benefits were provided to vets that live in their home. As a result, a portion of the FirstLight monthly fees were subsidized by the VA. Chris, and his wonderful staff facilitated, and coordinated, Dad's available benefits with the local VA office.
    From Chris Ruth to the office staff to the coordinators (in our case, Dawn, who was fantastic to work with) to the in-home aides, look no further for piece of mind!!
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    Erin Sundvall
    ★★★★★
    9 years ago

    I had been taking care of my grandmother for a month when she had her fall. After a successful hip surgery, the rehab became a real problem and she struggled to better. I noticed I wasn’t as helpful to her as I seemed to be in the past … More so I consulted with my siblings about whether we could get her dedicated care and keep her in her home. After lots of searching and meetings we found FirstLight in Palm Beach. They send a CNA three times a week right now to help my grandma get better. The service is professional and I know she enjoys her time with them. It was a solution we didn’t think was possible but working with FirstLight and the staff in Palm Beach has been great and we’ll likely continue after she fully recovers.

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Client Reviews

I am a disabled veteran currently using FirstLight Home Care’s services to assist my wife while I am at work. FirstLight Home Care matched a CNA caregiver that meets my wife’s needs as well as her personality.

FirstLight provides necessary senior care services for my 90 year old mother. The personal attention my mother receives from FirstLight Home Care is exceptional… way above and beyond what I anticipated. I consider FirstLight Home Care to be the most exceptional home care company in the Palm Beach area, the one I trust to care for my mother, and certainly a company that I would highly recommend.

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of North Palm Beach, FL Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of North Palm Beach, FL is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.