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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Olympia IconFirstLight Home Care of Olympia

508 Union Avenue Southeast, Olympia

4.7 23 reviews

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    Cliff Choplin
    ★★★★★
    a month ago

    FirstLight is one of the leading caregiving agencies in town providing Care for seniors in our community. I would recommend them to anyone looking for help at home. Callie their care coordinator is personable, kind and understanding with … More her help it makes the process easier especially when parents are reluctant to their need for care. Kathy their lead caregiver is wonderful she knows exactly how to make folks feel comfortable, her many years of caregiving experience gives her the ability to provide tips to help family members as well as her clients. Thank you FirstLight Home Care of South Sound for all that you do!
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    Lynessa Stone
    ★★★★★
    6 months ago

    Caring, local professionals on staff in the office. They are involved in the community and their goal is to help people age in place! As a "competitor" in the same industry, I don't hesitate to refer to them when we cannot … More staff something ourselves!
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    Morgan Bahena
    ★★★★★
    6 months ago

    First light of Olympia is one of the greatest in-home care agencies I've com across. Thank you guys for everything you have done!!!!
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    Colleen R.
    ★★★★★
    6 months ago

    This company is the one you want for any home care services. The staff is caring and efficient, and the owners are awesome.
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    Patricia Frost
    ★★★★★
    6 months ago

    A wonderful Firstlight franchise here in Washington State. Excellent owner and staff with wonderful caregivers.

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Olympia, WA Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Olympia, WA is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.