Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Northern Kentucky
1701 Dixie Highway Suite A, Fort Wright
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I have had the pleasure of working with FirstLight Home Care for over 2 years now and I cannot recommend them highly enough. My caregiver Kennedy is truly exceptional. She is not only professional and knowledgeable, but also incredibly … More compassionate and tentative to my needs. Kennedy has consistently gone above and beyond to ensure the highest quality of care. What really stood out was her ability to connect on a personal level. She made me feel comfortable and supported, creating a warm and trusting environment. FirstLight Home Care has provided me with outstanding service. Their exceptional care and commitment to excellence have made a lasting impact on my life. If you're looking for reliable and compassionate in-home health care, this company is the way to go. -
My peace of mind after hiring FirstLight is wonderful. My father in law lives at home and requires 24 hr care. He is getting the best care ever. He is happy, safe, and our family can rest knowing he’s being taken care of. Julie is his favorite … More , lol. She cooks for him, helps with his shower, and spoils him! What a blessing she is to our family.
Debbie -
First Light is a wonderful company that provides professionalism and wonderful caregivers offering variety of different care for the patient. Jaden, my caregiver that I have is very professional and does anything that I ask. Their service … More provides multiple of different task, offering cleaning, mopping, sorting, laundry, cooking, running to the store, fetching food. She is a great provider and I couldn’t ask for anything more. Thank you, First Light. -
Firstlight of Northern Kentucky has been a wonderful agency to work with. The VA assigned another company that only showed up one time. The VA then assigned our case to FirstLight. Kennedy appeared at our door on Nov. 16, 2022 and we … More have been happy with her ever since.
Kennedy is a horse person. Rich was raised in Maderia OH and rode horses most of his youth. That connection alone made the transition to respite care and someone else in our home, easy for Rich! They are true friends and companions.
Kennedy has been a blessing to me as well. Not only do I feel confident that Rich is safe with her, while I am away. But she is so helpful in completing household tasks.
If we ever do not need Kennedy’s respite care, i have gained a kind friend forever. -
We have been clients of FirstLight for about 5 months and with our current caregiver Jaden for a little over a month. Jaden has been fantastic! She is great at communicating schedule needs, letting me know how the day went, and ensuring … More all the regular house chores are completed. She is very attentive to Mr. HC and I’m able to concentrate at work knowing he is being well cared. Being a primary caregiver isn’t easy and I’m very thankful to have Jaden as a part of “my team.” Mr. HC also enjoys Jaden’s company, even though his health hasn’t been the best since they’ve met she has helped him take a shower more regularly, and he is much more engaged on the days she has been able to come see him. When asked if he likes having Jaden over he always gives an enthusiastic “yes” and today when asked what he likes about her he said “everything!” -
We had to try a couple different workers until FirstLight sent Chuck Fitchen to help us. He is definitely an asset to your company and to the Lampke family. He is very accommodating to our needs. Hope he will stay around.
Client Reviews
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FirstLight Home Care of Northern Kentucky Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Northern Kentucky
1701 Dixie Highway Suite A, Fort Wright
-
I have had the pleasure of working with FirstLight Home Care for over 2 years now and I cannot recommend them highly enough. My caregiver Kennedy is truly exceptional. She is not only professional and knowledgeable, but also incredibly … More compassionate and tentative to my needs. Kennedy has consistently gone above and beyond to ensure the highest quality of care. What really stood out was her ability to connect on a personal level. She made me feel comfortable and supported, creating a warm and trusting environment. FirstLight Home Care has provided me with outstanding service. Their exceptional care and commitment to excellence have made a lasting impact on my life. If you're looking for reliable and compassionate in-home health care, this company is the way to go. -
My peace of mind after hiring FirstLight is wonderful. My father in law lives at home and requires 24 hr care. He is getting the best care ever. He is happy, safe, and our family can rest knowing he’s being taken care of. Julie is his favorite … More , lol. She cooks for him, helps with his shower, and spoils him! What a blessing she is to our family.
Debbie -
First Light is a wonderful company that provides professionalism and wonderful caregivers offering variety of different care for the patient. Jaden, my caregiver that I have is very professional and does anything that I ask. Their service … More provides multiple of different task, offering cleaning, mopping, sorting, laundry, cooking, running to the store, fetching food. She is a great provider and I couldn’t ask for anything more. Thank you, First Light. -
Firstlight of Northern Kentucky has been a wonderful agency to work with. The VA assigned another company that only showed up one time. The VA then assigned our case to FirstLight. Kennedy appeared at our door on Nov. 16, 2022 and we … More have been happy with her ever since.
Kennedy is a horse person. Rich was raised in Maderia OH and rode horses most of his youth. That connection alone made the transition to respite care and someone else in our home, easy for Rich! They are true friends and companions.
Kennedy has been a blessing to me as well. Not only do I feel confident that Rich is safe with her, while I am away. But she is so helpful in completing household tasks.
If we ever do not need Kennedy’s respite care, i have gained a kind friend forever. -
We have been clients of FirstLight for about 5 months and with our current caregiver Jaden for a little over a month. Jaden has been fantastic! She is great at communicating schedule needs, letting me know how the day went, and ensuring … More all the regular house chores are completed. She is very attentive to Mr. HC and I’m able to concentrate at work knowing he is being well cared. Being a primary caregiver isn’t easy and I’m very thankful to have Jaden as a part of “my team.” Mr. HC also enjoys Jaden’s company, even though his health hasn’t been the best since they’ve met she has helped him take a shower more regularly, and he is much more engaged on the days she has been able to come see him. When asked if he likes having Jaden over he always gives an enthusiastic “yes” and today when asked what he likes about her he said “everything!” -
We had to try a couple different workers until FirstLight sent Chuck Fitchen to help us. He is definitely an asset to your company and to the Lampke family. He is very accommodating to our needs. Hope he will stay around.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Northern Kentucky is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
