Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of North Dallas
4100 Alpha Road Suite 430, Dallas
-
We were fortunate to have such amazing caregivers look after my family member. The team here put in great effort to assemble the right group of caregivers, and every one of them was exceptional. We’re truly grateful to have found FirstLight! … More -
I have nothing but positive thoughts about this team. They were all very helpful in organizing care and assistance for me. The owners/management were excellent in keeping me informed and updated about the entire process and helped me understand … More every single step involved. The care team I was assigned to was very professional and attentive to all my questions and requests. If I ever require home care or assistance again in the future I know I can rely on this team for my health and care. -
We have been very pleased with Ms. Shau from FirstLight Home Care, and our aide is absolutely wonderful—we just love her! She went above and beyond by emptying and thoroughly cleaning the refrigerator without even being asked. In addition … More to assisting with Mom’s bathing and shampooing, she helps tidy up around the house and is always so kind and thoughtful. We truly feel like we struck gold! -
The team at FirstLight went above and beyond for my family, and we’re so grateful. They helped us with the hospital referral process and guided us every step of the way, all while delivering amazing care. I truly appreciate their kindness … More and ongoing support! -
First Light Home Care provided a very qualified, professional and personable caregiver for my husband. They came through for us quickly when another agency disappointed us and we will definitely use their services again. -
I have only positive things to share. From the staff to the residents, FirstLight delivers exceptional service across the board. They manage to keep everything straightforward and efficient while maintaining a consistently high standard … More of care. -
First light has been a lifesaver for me and my family. From the case manager to the onsite companions the experience has been professional and collaborative. They’ve updated every step of the way. -
I had an emergency wisdom tooth surgery and the center I went to required not just someone to pick you up but also someone to stay the entire appointment with you, with less than 24-hour notice I didn’t want to overburden my friends or … More family and make them miss half a day at work in this economy so I found this company online hoping they offered simple caregiver services for any age and literally the intake coordinator or manager Pari was so helpful and got me scheduled in like 20 minutes very professional and efficient. This service came through and my assigned caretaker Jayla was incredible—she arrived on time, made me feel safe and comfortable, and stayed the entire time as required and picked up my meds. She wasn’t too over bearing and listened to me when I said I was okay, her support was exactly what I needed to be comfortable (a hard headed person who needs to be in control lol and super impatient) not too much and not negligent and I can’t thank her enough. Highly recommend this company and Jayla specifically for anyone in a pinch, and it’s more affordable than you’re thinking! -
Helped my dad recover from a serious disability and assisted my mom with cleaning and groceries to give her some peace. Good service. Using again this Friday. -
I was in a unique situation and needed assistance in the mornings for an hour while my care giver was out of town. This was only for about 2 weeks each month for at least 2 months. finding an agency which would work with me on this was … More difficult. Pari not only helped but sent over 2 wonderful care givers. These 2 were highly trained and wonderful to work with. They listened to what I needed and never made me feel less independent. I highly recommend this agency to anyone who needs "special" care for a loved one! -
The owners at FirstLight were truly amazing and super understanding! It was so nice to work with people that were flexible as well as accommodating. Love working with them!! -
I can't say enough good things about FirstLight Home Care North Dallas! The caregivers were incredibly compassionate, professional, and attentive to every need. Communication was seamless, and the entire team went above and beyond … More to ensure we had peace of mind. If you're looking for reliable and high-quality home care, look no further! -
First light Homecare was very impressive on how fast they took action. I called on a Saturday needing 39 hours of back to back care for my sister in the icu and that same day not even 3 hours later, everything was set up and caregiver was … More already on the clock at 5pm. Very impressive on how fast they were able to schedule.
I highly recommend them. Pari is the sweetest.
Thank you 🙏🏼 for helping my family at our most vulnerable… God Bless ❤️🙏🏼
Client Reviews
Leave us a Review Online:
FirstLight Home Care of North Dallas Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of North Dallas
4100 Alpha Road Suite 430, Dallas
-
We were fortunate to have such amazing caregivers look after my family member. The team here put in great effort to assemble the right group of caregivers, and every one of them was exceptional. We’re truly grateful to have found FirstLight! … More -
I have nothing but positive thoughts about this team. They were all very helpful in organizing care and assistance for me. The owners/management were excellent in keeping me informed and updated about the entire process and helped me understand … More every single step involved. The care team I was assigned to was very professional and attentive to all my questions and requests. If I ever require home care or assistance again in the future I know I can rely on this team for my health and care. -
We have been very pleased with Ms. Shau from FirstLight Home Care, and our aide is absolutely wonderful—we just love her! She went above and beyond by emptying and thoroughly cleaning the refrigerator without even being asked. In addition … More to assisting with Mom’s bathing and shampooing, she helps tidy up around the house and is always so kind and thoughtful. We truly feel like we struck gold! -
The team at FirstLight went above and beyond for my family, and we’re so grateful. They helped us with the hospital referral process and guided us every step of the way, all while delivering amazing care. I truly appreciate their kindness … More and ongoing support! -
First Light Home Care provided a very qualified, professional and personable caregiver for my husband. They came through for us quickly when another agency disappointed us and we will definitely use their services again. -
I have only positive things to share. From the staff to the residents, FirstLight delivers exceptional service across the board. They manage to keep everything straightforward and efficient while maintaining a consistently high standard … More of care. -
First light has been a lifesaver for me and my family. From the case manager to the onsite companions the experience has been professional and collaborative. They’ve updated every step of the way. -
I had an emergency wisdom tooth surgery and the center I went to required not just someone to pick you up but also someone to stay the entire appointment with you, with less than 24-hour notice I didn’t want to overburden my friends or … More family and make them miss half a day at work in this economy so I found this company online hoping they offered simple caregiver services for any age and literally the intake coordinator or manager Pari was so helpful and got me scheduled in like 20 minutes very professional and efficient. This service came through and my assigned caretaker Jayla was incredible—she arrived on time, made me feel safe and comfortable, and stayed the entire time as required and picked up my meds. She wasn’t too over bearing and listened to me when I said I was okay, her support was exactly what I needed to be comfortable (a hard headed person who needs to be in control lol and super impatient) not too much and not negligent and I can’t thank her enough. Highly recommend this company and Jayla specifically for anyone in a pinch, and it’s more affordable than you’re thinking! -
Helped my dad recover from a serious disability and assisted my mom with cleaning and groceries to give her some peace. Good service. Using again this Friday. -
I was in a unique situation and needed assistance in the mornings for an hour while my care giver was out of town. This was only for about 2 weeks each month for at least 2 months. finding an agency which would work with me on this was … More difficult. Pari not only helped but sent over 2 wonderful care givers. These 2 were highly trained and wonderful to work with. They listened to what I needed and never made me feel less independent. I highly recommend this agency to anyone who needs "special" care for a loved one! -
The owners at FirstLight were truly amazing and super understanding! It was so nice to work with people that were flexible as well as accommodating. Love working with them!! -
I can't say enough good things about FirstLight Home Care North Dallas! The caregivers were incredibly compassionate, professional, and attentive to every need. Communication was seamless, and the entire team went above and beyond … More to ensure we had peace of mind. If you're looking for reliable and high-quality home care, look no further! -
First light Homecare was very impressive on how fast they took action. I called on a Saturday needing 39 hours of back to back care for my sister in the icu and that same day not even 3 hours later, everything was set up and caregiver was … More already on the clock at 5pm. Very impressive on how fast they were able to schedule.
I highly recommend them. Pari is the sweetest.
Thank you 🙏🏼 for helping my family at our most vulnerable… God Bless ❤️🙏🏼
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of North Dallas is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
Take Action
Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
