Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Licking and Fairfield Counties
9 North 3rd Street, Newark
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First Light has provided care services to my 96 year old mother for over two years. The past few weeks have presented us with several challenges and First Light Newark has exceeded our expectations. Shout out to Bethany, Dena and Kennedy … More for their response to our ever changing scheduling, our regular caregivers Ashley and Jennifer as well as to Kiesha, Anita, Samantha and Andrea for filling in the gaps. Thank you! -
I am so thankful to have First Light to help with my loved one. As a Social Worker in Healthcare it’s hard to have the time needed to help with everything that they might need and the ladies at First Light have helped take the weight off … More my shoulders. Not only are they there to help with daily needs but have taken my loved one to Dr appointments. When there are staffing changes they are great to make sure they have the right fit to help her. I am so grateful for them to help me during this process. Its completely different when you are dealing with family than your patients. I can’t thank them enough for their expertise. I would recommend them 100%. -
Luckily, I knew of the services First Light Home Care provides before I needed them. While laying in the hospital after THREE surgeries for TWO broken arms I was full of fear, pain, and angst wondering how I was going to shower, wash my … More hair, or change my clothes let alone feed myself. As my daughters fussed about how things were going to proceed, I picked up the phone and called Bethany–at 8:30 PM (Daughters were mortified that I called at that hour:). Sweet professional Bethany answered and set my mind completely at ease. She visited us at Grant Hospital the very next day and we made all of the necessary arrangements. Not knowing how long I was going to remain admitted, First Light was on call to begin the morning after I arrived home. I have never been so happy to see a smiling face that morning. The entire week in the hospital I had an IV in my neck, and the staff kept adding tape and more tape in my hair. You can only imagine the matted mess I came home with. My First Light Angel, Lisa, was AMAZING that first day and every day following. She gently washed my damaged and aching body and then tackled my hair. After 2 hours I finally, after 10 days, looked and felt somewhat similar to my former self. Her consistent gentle care did sooo much for my recovery and mental health. I enjoyed our visits over the next few weeks as she helped me become more independent in self care. First light was a true God-send in helping me and my husband survive the those rough weeks following my accident. Lisa and Bethany were there to assist with exactly what we needed. Thank you First Light, Thank You Bethany, Thank you Lisa. -
FirstLight's talented professionals, personal approach, and fast actions were essential for me and my family as we live out of state. Mom had some rapid fluctuations in her needs and FirstLight was able to quickly add her to the care. … More The professionals had experience working with challenges that mom was having and the one issue was quickly sorted when raised. -
Great company. The staff was very easy to work with and understood all of our needs. They went above and beyond to make sure we had the perfect caregiver.
The owner even reached out to check to make sure we were satisfied and let us know … More if at anytime we needed or had any concerns, he was just a phone call away.
My whole experience with them was phenomenal from the start til the end. They truly care about their clients, both the patients and the family. Thank you for caring and making my experience less stressful. I couldn’t be more appreciative of all that you guys done for us. -
All services we're so professional all visitors to my home we're so nice and kind as well as being compassionate. I'm so thankful for First Light Home Care. -
First Light was amazing to work with. They were able to meet with me the day I called and were able to provide overnight and day care to start when I needed them. The office staff and the home aides I worked with were compassionate and … More helpful. When you hear the word "hospice" it is overwhelming. In a very short period of time you need to arrange care for your loved one and you hope you are doing the right thing. First Light Home Care was the right thing for us. Highly recommend.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of Licking and Fairfield Counties Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Licking and Fairfield Counties
9 North 3rd Street, Newark
-
First Light has provided care services to my 96 year old mother for over two years. The past few weeks have presented us with several challenges and First Light Newark has exceeded our expectations. Shout out to Bethany, Dena and Kennedy … More for their response to our ever changing scheduling, our regular caregivers Ashley and Jennifer as well as to Kiesha, Anita, Samantha and Andrea for filling in the gaps. Thank you! -
I am so thankful to have First Light to help with my loved one. As a Social Worker in Healthcare it’s hard to have the time needed to help with everything that they might need and the ladies at First Light have helped take the weight off … More my shoulders. Not only are they there to help with daily needs but have taken my loved one to Dr appointments. When there are staffing changes they are great to make sure they have the right fit to help her. I am so grateful for them to help me during this process. Its completely different when you are dealing with family than your patients. I can’t thank them enough for their expertise. I would recommend them 100%. -
Luckily, I knew of the services First Light Home Care provides before I needed them. While laying in the hospital after THREE surgeries for TWO broken arms I was full of fear, pain, and angst wondering how I was going to shower, wash my … More hair, or change my clothes let alone feed myself. As my daughters fussed about how things were going to proceed, I picked up the phone and called Bethany–at 8:30 PM (Daughters were mortified that I called at that hour:). Sweet professional Bethany answered and set my mind completely at ease. She visited us at Grant Hospital the very next day and we made all of the necessary arrangements. Not knowing how long I was going to remain admitted, First Light was on call to begin the morning after I arrived home. I have never been so happy to see a smiling face that morning. The entire week in the hospital I had an IV in my neck, and the staff kept adding tape and more tape in my hair. You can only imagine the matted mess I came home with. My First Light Angel, Lisa, was AMAZING that first day and every day following. She gently washed my damaged and aching body and then tackled my hair. After 2 hours I finally, after 10 days, looked and felt somewhat similar to my former self. Her consistent gentle care did sooo much for my recovery and mental health. I enjoyed our visits over the next few weeks as she helped me become more independent in self care. First light was a true God-send in helping me and my husband survive the those rough weeks following my accident. Lisa and Bethany were there to assist with exactly what we needed. Thank you First Light, Thank You Bethany, Thank you Lisa. -
FirstLight's talented professionals, personal approach, and fast actions were essential for me and my family as we live out of state. Mom had some rapid fluctuations in her needs and FirstLight was able to quickly add her to the care. … More The professionals had experience working with challenges that mom was having and the one issue was quickly sorted when raised. -
Great company. The staff was very easy to work with and understood all of our needs. They went above and beyond to make sure we had the perfect caregiver.
The owner even reached out to check to make sure we were satisfied and let us know … More if at anytime we needed or had any concerns, he was just a phone call away.
My whole experience with them was phenomenal from the start til the end. They truly care about their clients, both the patients and the family. Thank you for caring and making my experience less stressful. I couldn’t be more appreciative of all that you guys done for us. -
All services we're so professional all visitors to my home we're so nice and kind as well as being compassionate. I'm so thankful for First Light Home Care. -
First Light was amazing to work with. They were able to meet with me the day I called and were able to provide overnight and day care to start when I needed them. The office staff and the home aides I worked with were compassionate and … More helpful. When you hear the word "hospice" it is overwhelming. In a very short period of time you need to arrange care for your loved one and you hope you are doing the right thing. First Light Home Care was the right thing for us. Highly recommend.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Licking and Fairfield Counties is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
