Firstlight Resources

FirstLight Home Care scores high on franchisee satisfaction surveys

From our Care Blog

Great news to share as we cap off another week here at FirstLight! We’ve been ranked #22 on Franchise Business Review’s list of the Top 50 franchise systems that rank highest in franchisee satisfaction. We are the youngest franchise system EVER to make the Top 50 rankings so this is a huge milestone for the company! The rankings are based on a survey that asked franchisees questions related to training and support, system communication, franchisor/franchisee relations, financial opportunity, business lifestyle, and overall satisfaction with their business. Ninety-three percent of FirstLight’s franchisees participated in the Franchise Business Review satisfaction survey. The...

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Former FirstLight executive opens own location in North Dallas

From our Care Blog

Our former director of business development and team support, Kevin Stewart, recently retired from his position to open a FirstLight location in Richardson, Tx. Stewart has spent the past two years working with us at the corporate level, helping to build this company from the ground up. A certified franchise executive (CFE) with a career in the franchising industry that spans over 25 years, Stewart is an immeasurable asset to FirstLight and has contributed substantially to the success and growth of the brand and our franchisees. Now that the shoe is on the other foot, Stewart will have the opportunity...

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GO RED for American Heart Month

From our Care Blog

February is not only the month of love and affection but also American Heart Month with today being National Wear Red Day. The purpose is to create awareness for and fight against heart disease, which is the number one killer of women. Did you know that more women die of heart disease than all forms of cancer combined? As alarming as the statistics and numbers are, it proves that it is essential for women and men to take proper care of themselves and actively try to live a healthy lifestyle. The American Heart Association offers great advice on its website...

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How far would you go to help someone in need?

From our Care Blog

A touching story hit the media this week about a 101-year old woman in Detroit who was evicted from her home by a HUD foreclosure in September. Sadly, the elderly woman, Texana Hollis, was left outside in her wheelchair with her few belongings in a trash receptacle. Hollis has since been living with a long-time friend but news of the eviction travelled quickly. Concerned community members have started a fund for her and donations are pouring in. A contracting company is even building a wheelchair ramp for Hollis where she is currently staying. Unfortunately, Hollis’ scenario happens all too often...

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Do caregivers deserve overtime? We think so.

From our Care Blog

Many people, including the elderly, caregivers and home care agencies, are wondering how the Dept. of Labor’s proposed changes to the companionship and live-in worker regulations will affect the in-home care industry. In 1974, these regulations originally created a limited exemption from both minimum wage and overtime pay requirements to domestic service workers (i.e. casual babysitters, home companions, maids/home help). Although the regulations have gone unchanged, the in-home care industry has changed dramatically and grown substantially. Yet, the earnings of in-home care employees remain among the lowest in the service industry—the caregivers that are now employed by in-home care agencies...

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Ohio franchisees awarded Best of Home Care

From our Care Blog

Congratulations to Ohio owners John and Jane Moyer on recently achieving the Best of Home Care award which is distributed by Home Care Pulse, a third party provider of client and caregiver satisfaction services to private duty home care agencies. The award is given to the top performers in client satisfaction and demonstrates FirstLight’s ability to provide quality care. The Moyers are the first franchisees to be awarded. Great work, to both!

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Happy New Year and welcome to 2012!

From our Care Blog

Happy New Year! It’s amazing that we’re already through the first week of 2012. Good news to share as we kick off the New Year: Tammy Iuso, recent Franchisee of the Year and owner of FirstLight in Orlando has earned Joint Commission Accreditation. This is quite an accomplishment in the home care industry and Orlando is our first location to earn this accreditation. The Joint Commission is an independent, non-profit organization that accredits and certifies more than 19,000 health care organizations and programs in the United States. This is widely recognized as a symbol of quality that reflects an organization’s...

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Preparing Your Parents For the Flu Season

From our Care Blog

Preparing for the flu season is vital to the health of your aging parents.  It’s no secret that the elderly are more susceptible to catching the flu virus, so each year it is important to take the proper precautions to keep your parents healthy.  This year, the flu season has started early and appears to be strong, according to the CDC. In order to keep your parents healthy this year, make sure you take the following precautions. Get Vaccinated The first step to prepare for the upcoming flu season is to get your parents vaccinated.  Vaccination is one of the most...

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New Year shows signs of recovery for franchises

From our Care Blog

A recent report by IHS Global Insight for the International Franchise Association Educational Foundation predicts modest growth for franchise businesses in 2012, in areas such as number of establishments, employment, output and contributions to U.S. gross domestic product (GDP). This comes after three years of restrained growth due to the recession. The outlook for growth differs among industries with personal services franchises expected to be a leader at 6.2 percent output growth. Overall, franchise business jobs are projected to grow 2.1 percent, with an increase of 168,000 jobs. Here at FirstLight, we have a very positive outlook on 2012’s forecast...

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Family volunteering – the best gift of all

From our Care Blog

This weekend, many families will have the rare opportunity to gather together to celebrate the holidays and wrap-up another great year. The challenge is finding activities that the whole family can enjoy. While you are looking for ways to spend time together, including activities kids and seniors alike will be able to participate in, consider volunteering a little of your time to a less fortunate family or local community organization. No matter where you will be spending your holiday, there are many ways to volunteer. What better gift during the holiday season for someone less fortunate then a little of...

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