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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Grand Junction IconFirstLight Home Care of Grand Junction

1048 Independent Avenue A119, Grand Junction

3.7 25 reviews

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    Brooke Brown
    ★★★★★
    2 months ago

    I have the privilege of working for this company and can wholeheartedly recommend it as an employee. The company consistently upholds the highest standards of integrity, demonstrating a deep commitment to ethical practices in its interactions … More with both employees and clients.
    As an employee, I have always felt valued and respected. The company fosters a work environment characterized by clear communication, fair policies, and a strong sense of support, all of which contribute to both personal and professional growth. The leadership team is genuinely dedicated to maintaining these values across all levels of the organization.
    From the client’s perspective, this company is exceptional in delivering reliable, transparent, and high-quality service. Their meticulous attention to detail and unwavering commitment to meeting client needs make them a trusted and dependable partner.
    Whether you're considering joining the team or engaging their services, you can rest assured that you will be working with a company that truly embodies integrity and excellence!!
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    Kehauz
    ★★★★★
    2 years ago

    Lori Henderson (Owner) is an awesome human. The level of kindness and compassion she extends to clients is absolutely genuine and as the owner- quality, consistent care is her priority. What impresses me most isn’t her strong moral compass … More (although integrity in her position is important) but rather the emphasis she places on her employees. Lori cares about her staff and she goes out of her way to convey that. It’s truly a simple concept- take care of your employees and they will take care of the customers. Simple as it may be many employers don’t treat their employees as assets as we have seen with the “Great Resignation of 2022”. This is what separates FirstLight from the others.
    My family member receives excellent care and I highly recommend FirstLight!!
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    K M
    ★★★★★
    a year ago

    First Light was recommended to me by some family friends, and they have been providing an outstanding level of care ever since I hired them. The caregivers do an excellent job, often going above and beyond to go the extra mile. Lori Henderson … More is amazing, and has catered to every need and request we have asked for. Thank you SO much First Light!
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    tammy tatarcuk
    ★★★★★
    3 months ago

    I have been out in the field and In the office. I love working for First Light!! Lori Henderson is an amazing person!!! She goes above and beyond with everyone! Clients and Caregivers, She absolutely would give the shirt off her back to … More anyone, She’s kind and Compassionate, and gives her Heart to every task she is given! I have learned a lot working for First Light and I would highly recommend working for our Company!
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    Lora
    ★★★★★
    11 months ago

    Excellent care. They listen to requests, are trustworthy, my personal favorites are Felica, Angela, Catlin, Tammy,Jozie, and Jannelle. I probably forgot someone. Don't hesitate to use their services.
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    Almeria V
    ★★★★★
    4 years ago

    Lori and the caregivers at FirstLight Home Care of the Western Slope are reliable, caring, kind, and committed to helping families with any and all concerns. My mother recently needed 24 hour care after falling very ill and FirstLight seamlessly … More provided all the caregivers we needed, and oftentimes quite last minute. I live in California and Lori worked tirelessly to ensure my mother's safe well-being. She even drove to Aspen Valley Hospital on Christmas Day to pick her up! She coordinated, managed, and navigated some truly complex situations with a positive can-do attitude! I don't know what my sister and I would have done without her help. We are forever grateful!!

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Grand Junction, CO Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Grand Junction, CO is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.