Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Colorado Springs
4445 Northpark Drive #100, Colorado Springs
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I recommend First Light & their caregiving services. They have cared for my 92 year old dad 2 hours a day over the last 6 months. I appreciate being able to text them at any time & their responsiveness. If their caregiving staff … More was low & they could not fill a day, or they were substituting caregivers, they would always contact me in advance & I appreciated that. Thank you Gayle for going above & beyond for my dad on Tues & Thursdays! Thank you staff Brenda, Anthony & Marissa for your excellent communication. You’ve been a blessing! -
FirstLight was wonderful in providing additional special needs care for my father, who was in reminiscence at an assisted living facility. He needed follow-on physical therapy rehab, and FirstLight worked with dad's physical therapist … More to gain his trust and confidence to start walking with a walker again.
In addition to more personal, regular attention than the assisted living facility could provide, FirstLight was able to recognize a declining condition before the facility acknowledged the problem. They were professional in working with the facility staff in a cooperative manner. They worked with us to tailor dad's special needs, and were great at keeping us informed of weekly status and issues found.
Kirsten & all at FirstLight were fantastic at helping us with maintaining my father's quality of life. We highly recommend them to anyone seeking elder care at home. -
We hired First Light a few weeks ago to help care for our dad at home. All of our experiences with this company have been very positive. First Light has gone the extra mile for us and helped to secure a last-minute ride to an appointment … More for Dad. The caregivers have all been very professional and caring. Thank you, Brittany, Kirsten, Jen and the rest of the staff for going above and beyond to provide excellent service! -
My mother hired these fine people to help me when I was home alone as a new mother. They came in to sit with my newborn to help me get a few hours of sleep each weekend. I had a few different ladies over the course of our first two months … More together, and each of them were lovely. I felt comfortable having them in my home, comfortable with them taking care of my new son, and grateful for the chance to get a few hours of sleep. The owner, Kirsten was beyond fantastic. The scheduler was great… Everyone was very responsive. I highly recommend! -
My in-laws have been with First Light home care for about a year now and I am very happy with the care they are receiving. Our care providers always seem to go the extra mile and are very dependable and caring. For any type of home health … More care or respite care types of services, I wouldn't hesitate to recommend First Light to family or friends.
Client Reviews
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FirstLight Home Care of Colorado Springs, CO Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Colorado Springs
4445 Northpark Drive #100, Colorado Springs
-
I recommend First Light & their caregiving services. They have cared for my 92 year old dad 2 hours a day over the last 6 months. I appreciate being able to text them at any time & their responsiveness. If their caregiving staff … More was low & they could not fill a day, or they were substituting caregivers, they would always contact me in advance & I appreciated that. Thank you Gayle for going above & beyond for my dad on Tues & Thursdays! Thank you staff Brenda, Anthony & Marissa for your excellent communication. You’ve been a blessing! -
FirstLight was wonderful in providing additional special needs care for my father, who was in reminiscence at an assisted living facility. He needed follow-on physical therapy rehab, and FirstLight worked with dad's physical therapist … More to gain his trust and confidence to start walking with a walker again.
In addition to more personal, regular attention than the assisted living facility could provide, FirstLight was able to recognize a declining condition before the facility acknowledged the problem. They were professional in working with the facility staff in a cooperative manner. They worked with us to tailor dad's special needs, and were great at keeping us informed of weekly status and issues found.
Kirsten & all at FirstLight were fantastic at helping us with maintaining my father's quality of life. We highly recommend them to anyone seeking elder care at home. -
We hired First Light a few weeks ago to help care for our dad at home. All of our experiences with this company have been very positive. First Light has gone the extra mile for us and helped to secure a last-minute ride to an appointment … More for Dad. The caregivers have all been very professional and caring. Thank you, Brittany, Kirsten, Jen and the rest of the staff for going above and beyond to provide excellent service! -
My mother hired these fine people to help me when I was home alone as a new mother. They came in to sit with my newborn to help me get a few hours of sleep each weekend. I had a few different ladies over the course of our first two months … More together, and each of them were lovely. I felt comfortable having them in my home, comfortable with them taking care of my new son, and grateful for the chance to get a few hours of sleep. The owner, Kirsten was beyond fantastic. The scheduler was great… Everyone was very responsive. I highly recommend! -
My in-laws have been with First Light home care for about a year now and I am very happy with the care they are receiving. Our care providers always seem to go the extra mile and are very dependable and caring. For any type of home health … More care or respite care types of services, I wouldn't hesitate to recommend First Light to family or friends.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Colorado Springs, CO is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
