Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of The Valley
4390 Mahoning Avenue, Youngstown
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First Light has provided my father with excellent care for over two years. From the start they have worked with us to provide care in the morning slot that works best for him. His caregivers help him to get his day started, preparing his … More breakfast, helping him dress and make his bed, leading him through daily exercises, helping with laundry and cleaning, and being there standing by to make sure he stays safe while showering. His caregivers have always been friendly, kind and supporting in their care and everyone in the office quick and reliable to make arrangements for his needs. They have gone above and beyond to help support our family in our care for Dad. -
First Light staff and caregivers have enabled our parents to stay in the home they built and love.
While we’ve had many caregivers over the years, they really have become like family. The caregivers show love to mom and dad, meet their … More day to day needs, keep everyone and everything clean, prepare meals…water the flowers, fill the hummingbird feeder…gather the mail, bring dad his newspaper, watch for the deer…I could go on…They make it personal.
And they work hard. Thank you.
Office and on call staff are always available. Seriously. They’ve been there for us. Kind and willing to help with anything we need concerning our parents’ care. Thank you.
Their family knows our mom and dad are in excellent hands. -
Firstlight was instrumental in allowing m my dad to be at home until his death. The office staff was exceptional and always took the time to help me with whatever I needed. The caregivers took excellent care of my dad.
I highly recommend … More this organization for home health care. -
I have used various home health agencies for over ten years. The past two years I have been exclusively with First Light Home Care. Our home health aides are compassionate and dependable. The office staff is resourceful, dedicated and … More I have experienced exceptional communication. I highly recommend First Light Home Care for those in need of a reliable agency. -
From the first time I called the office to any time now day or night, they have done nothing but accommodate me and my mom's needs. Their workers are pristine and very caring and aware of what my mom needs and my mind is always at … More ease when she's with their workers. I highly recommend them!!
Maria Meadors -
Pam is the most kind generous person. She has made my recovery so much better. Always willing to help me with any task, while making me feel comforted and cared for. I find myself waiting for her to get here to help me with something because … More it is an easier process all the way around. -
I am so very pleased with the staff at first light, Kim and Ashley that work in the office they go over beyond for my dad and his care , aids been great also I highly recommend your company to everyone -
The care takers here do a great job of taking care of my mom and dad. Nicole Richard even made them a pie and organized their fridge on her last visit. She is always on top of everything that needs to be done. -
First Light Home Care of the Valley has been very responsive to the needs of my parent. They have taken the time to know our needs and to provide caregivers who are compassionate and truly want to provide the care we need. I have found … More them to be very easy to work with. I am so very thankful that First Light Home Care is available in our immediate area. If you have a home healthcare -
Ashley was absolutely wonderful. Extremely competent and so helpful. Excellent asset to your staff.
Used First Light a second time following knee replacement. Myra was my caregiver and such a gem. So professional and helpful. She … More is so excellent. Definitely a major asset to your company. -
First Light is a fantastic company that excels in providing care, support and companionship to our family. My father appreciates their compassion and I appreciate the brief break and independence it has afforded the rest of our family … More knowing he is in good hands. -
Very professional. We really like Judy, very helpful with my husband & being there when I had my own doctors appointments. Helpful around the house and with my husbands needs. He went into the hospital & nursing home and when he … More came out we asked for her again. Quality care. A well deserved 5 stars which I thought I gave the first time I reviewed. This is a company that is prompt, friendly and very professional.
Client Reviews
Leave us a Review Online:
FirstLight Home Care of The Valley Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of The Valley
4390 Mahoning Avenue, Youngstown
-
First Light has provided my father with excellent care for over two years. From the start they have worked with us to provide care in the morning slot that works best for him. His caregivers help him to get his day started, preparing his … More breakfast, helping him dress and make his bed, leading him through daily exercises, helping with laundry and cleaning, and being there standing by to make sure he stays safe while showering. His caregivers have always been friendly, kind and supporting in their care and everyone in the office quick and reliable to make arrangements for his needs. They have gone above and beyond to help support our family in our care for Dad. -
First Light staff and caregivers have enabled our parents to stay in the home they built and love.
While we’ve had many caregivers over the years, they really have become like family. The caregivers show love to mom and dad, meet their … More day to day needs, keep everyone and everything clean, prepare meals…water the flowers, fill the hummingbird feeder…gather the mail, bring dad his newspaper, watch for the deer…I could go on…They make it personal.
And they work hard. Thank you.
Office and on call staff are always available. Seriously. They’ve been there for us. Kind and willing to help with anything we need concerning our parents’ care. Thank you.
Their family knows our mom and dad are in excellent hands. -
Firstlight was instrumental in allowing m my dad to be at home until his death. The office staff was exceptional and always took the time to help me with whatever I needed. The caregivers took excellent care of my dad.
I highly recommend … More this organization for home health care. -
I have used various home health agencies for over ten years. The past two years I have been exclusively with First Light Home Care. Our home health aides are compassionate and dependable. The office staff is resourceful, dedicated and … More I have experienced exceptional communication. I highly recommend First Light Home Care for those in need of a reliable agency. -
From the first time I called the office to any time now day or night, they have done nothing but accommodate me and my mom's needs. Their workers are pristine and very caring and aware of what my mom needs and my mind is always at … More ease when she's with their workers. I highly recommend them!!
Maria Meadors -
Pam is the most kind generous person. She has made my recovery so much better. Always willing to help me with any task, while making me feel comforted and cared for. I find myself waiting for her to get here to help me with something because … More it is an easier process all the way around. -
I am so very pleased with the staff at first light, Kim and Ashley that work in the office they go over beyond for my dad and his care , aids been great also I highly recommend your company to everyone -
The care takers here do a great job of taking care of my mom and dad. Nicole Richard even made them a pie and organized their fridge on her last visit. She is always on top of everything that needs to be done. -
First Light Home Care of the Valley has been very responsive to the needs of my parent. They have taken the time to know our needs and to provide caregivers who are compassionate and truly want to provide the care we need. I have found … More them to be very easy to work with. I am so very thankful that First Light Home Care is available in our immediate area. If you have a home healthcare -
Ashley was absolutely wonderful. Extremely competent and so helpful. Excellent asset to your staff.
Used First Light a second time following knee replacement. Myra was my caregiver and such a gem. So professional and helpful. She … More is so excellent. Definitely a major asset to your company. -
First Light is a fantastic company that excels in providing care, support and companionship to our family. My father appreciates their compassion and I appreciate the brief break and independence it has afforded the rest of our family … More knowing he is in good hands. -
Very professional. We really like Judy, very helpful with my husband & being there when I had my own doctors appointments. Helpful around the house and with my husbands needs. He went into the hospital & nursing home and when he … More came out we asked for her again. Quality care. A well deserved 5 stars which I thought I gave the first time I reviewed. This is a company that is prompt, friendly and very professional.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of The Valley is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
