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What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

FirstLight Home Care of Akron IconFirstLight Home Care of Akron

1990 North Cleveland Massillon Road, Akron

4.3 6 reviews

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    Sue
    ★★★★★
    6 years ago

    First Light has gone above and beyond for us in the care of my mother-in-law! She is very picky about who cares for her, and they are excellent at finding just the right person. All her caregivers have been very reliable, pleasant and caring … More with her, and have truly become friends to the whole family.
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    Jeanie Ellison
    ★★★★★
    3 years ago

    I love being a caregiver for FirstLight. I am grateful for the support of the owners when times have been tough when dealing with a client passing or needing support to care for my client. I am thankful for the many opportunities I have … More had and continue to have to love on others and pour life into them. I have gain strength, courage, and confidence by every experience in which I really had to stop to look fear in the face and say I must do the things which I thought I couldn't do. I learned it wasn't as hard as it seemed in the end. Being a caregiver can be tough, yet it's a fulfilling role that can be hard for others to understand fully. Caregiving has been a constant learning experience for me. The power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which has had the potential to turn someones life around. There has came a time that someone I loved passed away and it was comforting that I was their caregiver. I can cherish the memories and carry on the things they have taugh me. I love my job and I love each client I have had the opportunity to pour life into. It's pure joy. Thanks FirstLight for guiding me in a new to me new field and helping me grow.
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    Paul Brown
    ★★★★★
    10 years ago

    I recommend FirstLight for any and all senior care services. They go all out in providing the best companion and personal care service. Their caregivers will treat your parent or elderly loved one like family.
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    Brandi Stonemetz
    ★★★★★
    a year ago

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Client Reviews

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

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FirstLight Home Care of Akron, OH Strives to Achieve Service Excellence Every Day

FirstLight® Home Care of Akron, OH is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

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Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.