Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Winchester
3343 Valley Pike # 700, Winchester
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I am so happy that I found FirstLight Home care and would recommend their services to anyone! For the past six months they have been caring for my mother who has dementia. Not only do the caregivers cook, clean and help my mom with her … More baths. Her caregivers keep my mom active and takes her to different community events. We have one main caregiver and a second when she is not available. The office staff is wonderful and are always available to answer my questions. I have used other home care companies in he past and FirstLight Home Care is by far the best one we have found!! -
FirstLight took care of my elderly mother that has dementia and other health issues. They were on time, efficient and always communicated her needs and progress to me. They started with a few hours a day and increased to 24 hour care … More as her needs changed. They were so comforting and helpful in my mothers last days with us and even went so far as to send a sympathy card after her passing. At her funeral service, the caregivers were given time off to attend and pay their respects. I appreciated this gesture and will recommend them to anyone that needs care for their family in the future. -
Called Firstlight Home Care when we needed help with our Mother. The office staff was extremely helpful. Michele and Wendy couldn’t have been more courteous.
The caregivers sent to help our mother were amazing! They were on time and did … More more than they were asked to do for our mother. They were like family to us.
Thank you Firstlight Home Care for being the exceptional company you are! -
My grandfather was going downhill rapidly when we got word from a family friend about FirstLight HomeCare. They came into my grandparents house and made it their home. They took phenomenal care of my grandpa. From cooking and cleaning to … More laundry or even just sitting there keeping him company. The caregivers were so friendly and willing to do anything to take stress off of us as a family so that we could enjoy our last few months with my grandpa will mean everything to me. They will never know how thankful my family and I are for all that they did for us.
Client Reviews
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FirstLight Home Care of Winchester, VA Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of Winchester
3343 Valley Pike # 700, Winchester
-
I am so happy that I found FirstLight Home care and would recommend their services to anyone! For the past six months they have been caring for my mother who has dementia. Not only do the caregivers cook, clean and help my mom with her … More baths. Her caregivers keep my mom active and takes her to different community events. We have one main caregiver and a second when she is not available. The office staff is wonderful and are always available to answer my questions. I have used other home care companies in he past and FirstLight Home Care is by far the best one we have found!! -
FirstLight took care of my elderly mother that has dementia and other health issues. They were on time, efficient and always communicated her needs and progress to me. They started with a few hours a day and increased to 24 hour care … More as her needs changed. They were so comforting and helpful in my mothers last days with us and even went so far as to send a sympathy card after her passing. At her funeral service, the caregivers were given time off to attend and pay their respects. I appreciated this gesture and will recommend them to anyone that needs care for their family in the future. -
Called Firstlight Home Care when we needed help with our Mother. The office staff was extremely helpful. Michele and Wendy couldn’t have been more courteous.
The caregivers sent to help our mother were amazing! They were on time and did … More more than they were asked to do for our mother. They were like family to us.
Thank you Firstlight Home Care for being the exceptional company you are! -
My grandfather was going downhill rapidly when we got word from a family friend about FirstLight HomeCare. They came into my grandparents house and made it their home. They took phenomenal care of my grandpa. From cooking and cleaning to … More laundry or even just sitting there keeping him company. The caregivers were so friendly and willing to do anything to take stress off of us as a family so that we could enjoy our last few months with my grandpa will mean everything to me. They will never know how thankful my family and I are for all that they did for us.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of Winchester, VA is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
