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FirstLight Home Care of Contra Costa Receives Home Care Pulse Certification
We’re excited to announce that our location in Walnut Creek, California, has received its Home Care Pulse Certification, a certification program dedicated to the measurement of client and employee satisfaction scores. Home Care Pulse created the certification program to measure key satisfaction aspects of its in-home care delivery as well...
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FirstLight Home Care scores high on franchisee satisfaction surveys
Great news to share as we cap off another week here at FirstLight! We’ve been ranked #22 on Franchise Business Review’s list of the Top 50 franchise systems that rank highest in franchisee satisfaction. We are the youngest franchise system EVER to make the Top 50 rankings so this is...
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Former FirstLight executive opens own location in North Dallas
Our former director of business development and team support, Kevin Stewart, recently retired from his position to open a FirstLight location in Richardson, Tx. Stewart has spent the past two years working with us at the corporate level, helping to build this company from the ground up. A certified franchise...
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Do caregivers deserve overtime? We think so.
Many people, including the elderly, caregivers and home care agencies, are wondering how the Dept. of Labor’s proposed changes to the companionship and live-in worker regulations will affect the in-home care industry. In 1974, these regulations originally created a limited exemption from both minimum wage and overtime pay requirements to...
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Ohio franchisees awarded Best of Home Care
Congratulations to Ohio owners John and Jane Moyer on recently achieving the Best of Home Care award which is distributed by Home Care Pulse, a third party provider of client and caregiver satisfaction services to private duty home care agencies. The award is given to the top performers in client...
Happy New Year and welcome to 2012!
Happy New Year! It’s amazing that we’re already through the first week of 2012. Good news to share as we kick off the New Year: Tammy Iuso, recent Franchisee of the Year and owner of FirstLight in Orlando has earned Joint Commission Accreditation. This is quite an accomplishment in the...
New Year shows signs of recovery for franchises
A recent report by IHS Global Insight for the International Franchise Association Educational Foundation predicts modest growth for franchise businesses in 2012, in areas such as number of establishments, employment, output and contributions to U.S. gross domestic product (GDP). This comes after three years of restrained growth due to the...
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FirstLight expands in New Jersey
We’re excited to introduce our newest franchisee, Eileen Appelblatt, to the Western Monmouth County communities in New Jersey. Eileen, along with her son Jeff, is looking forward to providing top-notch professional, home care services to local seniors and others in her area. Eileen spent over 30 years working as a...
FirstLight welcomes industry veterans to corporate team
Here at FirstLight, we are pleased to announce the addition of Shirley Weber and Dan Roberts to our corporate team as directors of business development and team support. Shirley comes to us with over 13 years of experience in the home care industry, having been a partner in and operated...
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Gift certificates for caregiving services? Get ‘em here!
Anyone who’s experienced first-hand the rewards and challenges of caring for an elderly loved one can attest to how stressful it can be, especially if you can’t take time off for yourself. This week we launched FirstLight Home Care Instant Gift Certificate – an online program that allows you to...
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