FirstLight Home Care Named 2024 Best of Home Care Endorsed National Provider

CINCINNATI, OH – February 29, 2024 – FirstLight Home Care announced today that it has been named a 2024 Best of Home Care® Endorsed National Provider by Home Care Pulse (HCP).

As a Best of Home Care Endorsed National Provider, the home care company ranks among the top businesses that consistently set and meet the highest standards of care for their clients and families.

“It is an honor for our organization to be recognized among the best of the best,” said Kristen Duell, Executive Vice President of Experience and Innovation for FirstLight Home Care. “I’ve had the pleasure of working with Home Care Pulse first as their CMO and now as a customer. It’s so fulfilling to see our franchise network get the recognition it deserves for continuous dedication to improving client and caregiver satisfaction.”

The Best of Home Care Endorsed National Provider recognition is given to those whose members have the highest overall client satisfaction scores as gathered through the HCP Experience Management Program. These are the top home care franchises in North America whose members have proven their commitment to client satisfaction and excellence in home care and who excel above the industry standard.

“It is our pleasure to recognize FirstLight Home Case as an Endorsed National Provider for 2024,” said Bud Meadows, HCP’s CEO. “This award is given to only a select few businesses, and FirstLight Home Care continues to show their commitment to providing only the highest care standards of care for their customers. We are honored to help support this important work.”

FirstLight Home Care is committed to collecting honest feedback and opinions from clients and families The company has set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction.

About FirstLight Home Care

FirstLight Home Care, a leading provider of home care services, is a lifeline for seniors, veterans, adults living with dementia, and anyone 18 and older who needs care where they call home. FirstLight exists to help people have their best day, every day. The company’s mission is to provide compassionate home care so that all families served have peace of mind knowing their loved ones receive the support they need to enjoy the quality of life they deserve. FirstLight’s network of professional caregivers is passionate about creating meaningful relationships and making a difference in the lives of others. The franchise system includes nearly 200 independently owned and operated home care locations throughout the United States. To learn more, or to find a local office, visit FirstLightHomeCare.com.

About HCP

HCP’s vision is to partner with the long-term and post-acute care industry, providing mission-critical applications to improve outcomes for all stakeholders in the care continuum, enabling the delivery of exceptional experiences. HCP offers RN-developed training, satisfaction surveys, hiring and reputation management tools designed to help you become the best employer and provider in your area—and make sure everyone knows about it. Known industry-wide for its Benchmarking Report and Best of Home Care awards, HCP is redefining the future of post-acute care. For more information, visit https://www.homecarepulse.com/.